During the procedure of adding capacity, the array might hit the quota limit of the vCPU in the region required to finish the capacity update. Further, the capacity update will fail when cloud resources are removed or misconfigured or its provisioning status continually fails. The alert is also triggered when capacity update takes more time than expected. Those issues will generate an alert (Alert 0256 - Capacity Update Error) sent to the configured email alert watchers and to the designated Pure1 account.
|
Alert code |
Severity |
Description |
Resolution |
|---|---|---|---|
|
256 |
Warning |
Capacity update takes more time than expected |
- Check Quota Section. - If Quota is not the issue, reach out to Pure Support. |
Furthermore, the error can also be checked with array GUI or CLI.
Using GUI
1. From the Dashboard, you can see list of the recent alert on the right-top side:
2. For more details, select Health from the left panel, then select Alerts:
Using CLI
1. From within the CLI, check the status of the capacity update, the details value will list the issue:
purecli@am-662-test-pscd> purearray cloud-capacity list
Requested Capacity Current Capacity Status Details
52499666960384 52499666960384 expanding Capacity update is taking more time than expected
2. You can use
puremessage list to list the alert.
purecli@am-662-test-pscd> puremessage list
ID Time Severity Category Code Component Name Event Expected
18 2023-12-03 05:49:26 EST warning array 194 security pureuser The user pureuser is configured with the default password. -
106 2023-12-04 12:03:57 EST warning array 256 CBS Array am-662-test-cbs/timer Capacity update is taking more time than expected 46179488366592 30786325577728
This document provides steps on how customers can extend the usable capacity of Everpure Cloud Dedicated underlying infrastructure in AWS.